Agenda

CONFERENCE DAY ONE
Monday 27 June 2011

Day One | Day Two

8:00 Registration opens

8:50 Opening remarks from the Chair
Joe Garbutt, Director, Policy, Institute of Internal Auditors - Australia

9:00 Fraud prevention and control in the public sector

• Overcoming corruption and preventing internal fraud - the dilemma of disproportion
• Assessing the risks to disclosing personal information in an uberveillance society
• Sector employees using social media and the threat of social public engineering
• Proving and disproving crime: Can point of view (POV) technologies really be trusted?
• Lessons learnt from case studies: Integrity testing within the police department and law and order

Dr Katina Michael, Associate Professor, School of Information Systems and Technology, University of Wollongong

9.40 Insurance fraud

• Fraudulent claims: The leading cause for fraud
• The statistics on insurance fraud
• The link between an increase in insurance fraud and the GFC
• The essential role of whistleblowers in the detection of fraudulent activities
• Highlighting the most effective strategies in mitigating insurance fraud
• The implementation of data analysis to detect fraudulent claims

Adam Plummer, Fraud Manager, Zurich Financial Services Australia – Asia Pacific

10:20 Morning refreshments

10:50 Corporate Governance and Fraud Management

• Corporate Governance
• Corporate Control and Power Configuration
• Purpose and Modes of corporate control
• Definition of fraud and corruption
• Fraud and corruption identification

Sorin Blaga, Lecturer, Carrick Institute of Education

11:30

International guest speaker - USA
Psychology and motivation of offenders - secrets of a former credit card thief

• Motivations: Why would a promising college student turn to financial crime?
• Highlighting the key statistics and trends of a typical perpetrator, how they think and act
• Identifying the characteristics of a victim organisation and how criminals select them
• Acknowledging the importance of staff training in the early detection and common behavioural signs of a fraudulent act
• Financial crime trends and the next five years

Dan DeFelippi, Entrepreneur & Ex US Secret Service Consultant - USA

12:10 A changing landscape: Anti-bribery and corruption legislation in Australia

• Addressing current Australian anti-bribery and corruption legislation
• Recent developments in global anti-bribery and corruption legislation
• The implications of the above for Australian organisations

Lisa Dobbin, Account Director, Financial Advisory Services, Deloitte Touche Tohmatsu

12:50 Lunch

1:50 Panel discussion - embedding enterprise risk management in organisations: Risk appetite

> Risk appetite: What are the key influencing factors and what role does it play in organisations?
> How should an organisation decide on what its ‘risk appetite’ should be?
> How can a fraud risk manager influence an organisation’s risk appetite effectively?
> What strategic measures can be taken in reporting suspicious acts within an organisation?

Panelists:
David Luijerink, Partner, KPMG
Adam Plummer, Fraud Manager, Zurich Financial Services Australia - Asia Pacific
Dr Annamaria Kurtovic, Forensic Accountant, OnePath & President, Association of Certified Fraud Examiners, (ACFE), NSW Chapter
Scott North, Head of Risk, Direct Banking, NAB

2:50 A case study - Financial statement fraud - Motive, method and prevention: Looking beyond the numbers

• Defining and understanding financial statement fraud – Better the devil you know than the devil you don't
• Recognising the risk of financial statement fraud as the first step in prevention
• Understanding the motives behind financial statement fraud, from corporate culture to human greed
• Detecting financial statement fraud, understanding the methods and red flag indicators
• Identifying and investigating key areas of interest within financial statements and applying forensic accounting analytical investigation techniques
• Preventing financial statement fraud – A proactive approach to reducing the risk of financial statement fraud

Dr Annamaria Kurtovic, Forensic Accountant, OnePath & President, Association of Certified Fraud Examiners, (ACFE), NSW Chapter

3:30 Afternoon refreshments

3:50 Observations of good practice of fraud risk management in organisations

• Types of fraud risk management arrangements
• Where does the fraud function sit within an organisation?
• What are some of the reporting line considerations
• How have organisations measured the effectiveness of their fraud risk management program?

David Luijerink, Partner, KPMG

4.30 Fraud risk management and the role of the internal auditor

• Fraud risk management and internal audit in the three lines of defence model
• Smaller organisations and the importance of whistleblowing
• Fraud or an enterprise wide approach to financial crime?
  – The link to anti-money laundering in financial services
• Internal audit case studies

Joe Garbutt, Director, Policy, Institute of Internal Auditors - Australia

4.35 Closing remarks from Chair

4.40 Networking drinks reception

CONFERENCE DAY TWO
Tuesday 28 June 2011

Day One | Day Two

8.30 Morning refreshments

8.50 Opening remarks from the chair
Dean Mitchell, Senior Manager, Fraud Investigation & Dispute Services, Ernst & Young

9.00 Using advanced analytics to detect application fraud in real time

• Using analytical techniques for minimising false positives
• The impact analytics has on optimising accept rates
• Minimising the impact on workload management

Dr Paul Bracewell, Head of Analytics, Dun & Bradstreet Australia

9:40 Social media: A new era of IT security threats

• How social media sites can be linked to fraud
• Phishing scams: How to identify them. Movement and evolvement of technology in fraud
• Social media: For users to be more vigilant about disclosing personal data
• Striking a balance between using social media sites and maintaining personal security

Dominique Tubier, Senior Innovation and Strategy Advisor, Department of Justice, Victoria

10:20 Morning refreshments

10:40 Identity fraud

• Understanding the threat of identity fraud for business and government in an increasingly globalised world
• Why is client or customer data such a valuable commodity around the globe?
• Appreciating the consequences of failing to protect client’s personal information
• Proactively preventing identity fraud and protecting information

Dean Mitchell, Senior Manager, Fraud Investigation & Dispute Services, Ernst & Young

11:20 Panel Discussion: Implementing enterprise-wide fraud reduction and mitigation policies

> Assessing and identifying what effective measures to take in order to control fraud within an organisation
> Weighing and managing risk factors to find new ways in cost cutting while recognising and capitalising on opportunities to stay ahead of competition

Panelists:
Dean Mitchell, Senior Manager, Fraud Investigation & Dispute Services, Ernst & Young
Milind Sathye, Professor of Banking and Finance, Faculty of Business & Government, University of Canberra
Dr Annamaria Kurtovic, Forensic Accountant, OnePath & President Association of Certified Fraud Examiners, (ACFE), NSW Chapter

12.00 Lunch

1.00 The impact of socio-economic and demographic factors on fraud

• Determining how demographic changes, youth unemployment and income inequality has an impact on fraud
• How economic and demographic factors reveal important and significant influences on fraud trends
• The driving factors of corporate greed and lack of risk management
• Observing the effects of how being a tolerant and a social media-hungry society contributes to the rise of fraud
• The direct impact of economic conditions such as post GFC on the increase of internal fraud, security breaches and false accounting

Milind Sathye, Professor of Banking and Finance, Faculty of Business & Government, University of Canberra

1:40 Employee fraud

• Identifying behaviours and situations to indicate that an employee has inappropriately used company resources
• Ensuring organisations implement robust internal control framework
• Creating awareness of new and existing programs to help employees with serious personal issues and providing support to mitigate risk of committing fraud
• Whistleblower programs: Are these programs effective and do they protect the employee’s identity?
• Investigating fraud within an organisation

Michael Byrnes, Special Counsel, Workplace Relations, Employment & Safety, Clayton Utz

2.20 Biometrics: Looking to the future

• Recent developments in biometrics within financial services
• Recognising the role of authentication in the customer security experience
• Assessing the trends and risks towards biometric authentication for customer experience
• Application of biometrics: Where is it potentially headed?

Scott North, Head of Risk Direct, Strategy, Business Development & Marketing, and Operations Direct Banking Risk, Personal Banking Risk, NAB

3.00 Afternoon refreshments

3.20 Card and payment security

• How consumers will pay in the future and what this means for payments system participants
• What can be done to ensure:
  – Fraud prevention is taken into account in emerging channel design
  – Emerging channels don’t lead to increased fraud

Temogen Hield, COO, Eftpos Payments Australia Limited

4.00 Card Fraud: What's hot and what’s not

• Current trends in payments card fraud in Australia
• What has been happening with EFTPOS skimming fraud and how to protect against it
• How the growing use of industry countermeasures by merchants and consumers can reduce CNP fraud

Caroline Pearce, Head of Fraud, Risk and Compliance, Australian Payments Clearing Association (APCA)

4:40 Computer chip identification systems

• Overview of computer chip identification systems and how are they used
• Security features of computer chip identification systems
• Known and potential security vulnerabilities of chips, readers and supporting databases
• Privacy implications relating to personal information

Alice Hutchings, Research Analyst, Australian Institute of Criminology

5.20 Closing remarks from the Chair and end of conference

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