Conference Calendar
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CONFERENCE DAY ONE
Monday 23 May 2011
8:30 Registration and morning coffee
9:00 Opening remarks from the Chair
9:10 Connecting the Costs of Care: Case Studies and Observations of Success and Failure from the Field
PwC has the opportunity to view a number of leading practices and examples of areas for change and improvement.
The presentation will cover:
- Key themes of leading practice and poor performance in ward management
- Sharing some experience/case studies with the tools and IT infrastructure that can improve performance and their increasing use in the health system
- Protocols and disciplines involved in managing budgets and a comparison of what we have found leads to poor and good performance
- Cultures associated with budget management and some considerations in leading change that can result in better financial management
- Changing approaches to performance reporting and what can be achieved through different methods
Jonathan Lunn, Partner, PwC Health Advisory
Duane Attree, Senior Manager, PwC Health Advisory
9:50 The Budget Holder's Survival Guide: Rights and Responsibilities
The relationship between finance, clinicians and managers is often uneasy. This session will explore the responsibilities of clinicians and managers who become budget holders and identify the need for budget holders to have rights.
David Bailey, Finances Development Consultancy; and NHS Business Skills Trainer
10:30 Morning tea
11:00 Productive Ward Program QLD: More than Just a Better Bottom Line
- An overview of the Productive Ward Program in Queensland
- Results the program is expecting to achieve and results so far
- Districts currently involved
- District experience with Productive Ward
- Cost savings and efficiency gains so far
Michael Rice, Manager, Clinician Led Improvement, Patient Safety and Quality Improvement Service, Queensland Health
Stephen Caddick, Project Officer Productive Ward Program - Darling Downs, West Moreton Health Service District, Queensland Health
11:40 Leadership in Action: Influencing Resource Utilisation at all Levels
- As an effective leader how you influence resource utilisation at all levels
- The concept of Autonomy, Authority and Accountability in leadership
- How the environment we work in influences your ability to manage
- Balancing clinical care and resource decisions
Shelley Nowlan, District Executive Director of Nursing, Central Queensland Health Service District, President, Association Queensland Nurse Leaders Association
12:20 Lunch
1:20 BLAME to AMBITION through LEADERSHIP
- The importance of leadership and management in creating a culture which attracts, retains and focuses on building our nursing work force to meet future healthcare needs
- How a quality program has provided the structured framework to achieve these results and share the implemented strategies and tools
- The importance of evaluating structure, practice and quality of care
- Leadership and management strategies implemented, aimed to empower a nursing service
- The importance of staff feedback and using results to strategically plan
- Outcomes and results achieved
Sandra Moss, A/Assistant Director of Nursing Services, Princess Alexandra Hospital
2:00 Quality Patient Care Versus Margin: Why be Enemies?
- Looking after your people
- Delivering high quality care based on best practice
- Doctor and patient satisfaction/patient safety
- Influencing the profit and loss sheet for your ward
- How to maximise revenue on your ward
Roisin Dunne, Director of Operations Neurosciences, Mater Health Services
2:40 Afternoon tea
3:10 PANEL DISCUSSION
Rostering for Patient Care and Cost Efficiency:
Challenges and Solutions
> Key principles of creating a well-balanced roster
> Risk management strategies
> Challenges that exist with rostering for your wards - engaging staff in the solutions
> Meeting the demands of the current workforce
> Rostering systems - benefits, pitfalls and visions for the future
Jonathan Lunn, Partner, PwC Health Advisory
Roisin Dunne, Director of Operations Neurosciences, Mater Health Services
Additional panellists to be confirmed
To get the most out of this interactive panel discussion, delegates are encouraged to have a scenario in mind to present to the panel for discussion and advice.
4:00 Closing remarks from Chair
4:10 IIR invites all speakers and delegates to an informal networking drinks reception
CONFERENCE DAY TWO
Tuesday 24 May 2011
8:30 Morning coffee
9:00 Opening remarks from the Chair
9:10 Models of Care and Budget Realities
- Funding arrangements and opportunities
- Innovative practice models and skill mix
- Building a business case
- Sustainability of model
Cathie Nesvadba, Nursing Director, Profession and Practice Development, Office of the Chief Nursing Officer, Queensland Health
9:50 Maximising Own Source Revenue: Strategy and Implementation
- Impact of health reform on Own Source Revenue: Explore the impact of health reform on non-state and commonwealth revenue and considerations at the federal, state and service level
- Drivers of own source revenue: There are many drivers of own source revenue – identify the key drivers that can be influenced at the service level
- Attracting and retaining revenue for service priorities: Explore linking the own source revenue plan to the broader budget and service strategy
Luke Baxby, Health Advisory, Deloitte
10:30 Morning tea
11:00 Unpacking: Identifying the Real Cost of Delivering Care
- National Health Reform: Understanding cost drivers and managing budgets within episodic funding models
- NCAHS approach to unpacking costs across clinical and non-clinical departments
- Identifying and reviewing variances across departments providing similar services with similar outputs
- Lessons learned and next steps
Wayne Jones, Director Clinical Streams, Northern NSW Local Health Network (NNSWLHN) and Mid North Coast Local Health Network (MNCLHN)
11:40 Opportunities for Nursing with the Introduction of Casemix
- Role of nursing within a Casemix model
- How Casemix can influence staffing and skill mix
- Casemix not just a funding model
- Improving quality of care with Casemix
Mark Kearin, Executive Director of Nursing and Midwifery Services - Darling Downs, West Morton Health Service District
12:20 Lunch
Practical & Interactive Workshop
1:20 - 5:00pm
The Budget Holder's Survival Guide : Knowledge and Skills
All conference attendees are invited to participate in this interactive workshop which is part of the conference programme.
The essential skills and knowledge managers and clinicians need to benefit their patients by using their budgets successfully.
This workshop covers all aspects of budgets and budgetary control in health. Engaging practical exercises are backed-up by simple theory to ensure comprehensive coverage of:
> Budgets and budgetary control
> Understanding financial reports
> How budgets are set
> The seven-point plan for interpreting your financial information
Facilitated by:
David Bailey, Finances Development Consultancy; and NHS Business Skills Trainer
David Bailey is a qualified Chartered Certified accountant with 25 years experience in the NHS in acute, primary care and mental health settings. His specialist area is explaining complex financial concepts in ways that everyone can understand. He is author of the best-selling book The NHS Budget Holder’s Survival Guide. He has successfully trained thousands of NHS staff and is well known as a provocative, lively and entertaining speaker.
