Terms & Conditions

Registrations and Enquiries

To register for places at this conference, please click the Registration link on the left of this page.  Upon completion of a valid registration, an invoice and confirmation letter will be emailed to the attendee within 2 business days. Payment may be made by credit card, EFT or cheque and must be made prior to the event or admittance to the conference will not be permitted.

Alternatively contact us via:

Email:   info@informa.com.au
Phone:  +61 2 9080 4307
Fax:        +61 2 9299 3844
Post:       Customer Service
           Informa Australia
           PO Box Q1439
           Sydney QVB, NSW 1230

Registration Fees include:
Entrance to the relevant conference package purchased, refreshment breaks, lunch, online access to available presentations (5 working days post event). Please note travel and accommodation is not included.

Payment Details

There are 4 payment methods available which are:

1. Credit Card:

    You can pay via a credit card using our secure server. Payment will be made immediately and an invoice and confirmation letter will be emailed within 2 business days.

2. Invoice:

    You may be invoiced for your purchase and an invoice and confirmation letter will be emailed within 2 business days. Payment must be made prior to the event or admittance to the conference will not be  permitted.

3. Bank Transfer / EFT:

    National Australia Bank
    255 George Street
    Sydney, NSW 2000
    Australia

    A/C Name:      Informa Australia Pty Ltd
    BSB:               082 057
    A/C Number:   479106615

Please quote the event code P11R22 along with the delegate’s surname in your instructions to the bank. A copy of your remittance advice or bank transfer should be sent to Customer Service on info@informa.com.au

4. Cheque Payments:

Make a cheque payable to Informa Australia Pty Ltd and include a copy of your tax invoice with the cheque.

Cancellation Policy & Substitutions:

Cancellations must be advised in writing at least 10 working days prior to the event. An administration fee of $550 ( incl. 10% GST) will be incurred for cancellations. A refund will not be given if a delegate fails to attend or cancels within 10 working days prior to the event. Fully paid delegates unable to attend will be provided with online access to download the available speaker presentations from our website 5 working days after the event.

Substitutions can be made at any time before the event without penalty. Please email info@informa.com.au making reference to the delegate currently registered and providing the name, job title, email, telephone, company name & address of the delegate that will be attending as the replacement.

Informa reserves the right to cancel, alter the content and/or speakers on any program. Paid registrations will be fully refunded for cancelled events. Informa is not responsible for travel or accommodation if an event is cancelled.

Accommodation & Travel:

For your convenience, accommodation & travel can be arranged by contacting the Lido Group.

Please click the Venue Accommodation & Travel link on the left of this page to book your arrangements online or contact them via:
Web:    www.lido.com.au/conference
Tel:      1800 817 339 or +61 (0) 2 8585 0808
Email:   events@lido.com.au

Travel and accommodation is not included in the conference fees.

Privacy Policy & Updating Your details:

Please visit us online for a full privacy policy at www.informa.com.au/privacy. Database amendments can be sent to database@informa.com.au or by calling +61 2 9080 4307 asking for the database department.

Dress Code:

Smart casual wear is suggested along with a jacket or long sleeved garment as the temperature in the conference room may vary.

Conference Papers:

Papers approved for release will be available for download after the event with delegates being provided online access to the available presentations 5 working days after the event.

If you are unable to attend the conference these speaker papers are available for purchase, please click the Registration link on the left of this page. Online access to the available presentations will be provided 5 working days after the event provided that your payment has been received.