The Management Transition

Key Learning Outcomes

• Identify a manager's unique responsibilities and qualities
• Manage the transitioning challenges from being managed to being a manager
• Set tangible, accountable and manageable expectations with your manager and team members
• Understand the importance of Emotional Intelligence vs IQ in becoming an effective people manager
• Mastermind your transition; building new relationships, managing vs doing and ‘managing upwards’
• Recognise communication styles to become a clear, positive influencer and motivator across diverse teams
• Acquire the necessary skills to build, motivate and retain an accountable team
• Responding vs reacting – tools to rise above emotion for clear, composed and mature decisions
• Become a capable, practical problem solver and persuasive delegator
• Manage and prioritise time, workflow and productivity

About the Course

This intensive 2-day program is designed to provide individuals with the skills and techniques necessary in their transition to a management role.

The adaptation required and pressure placed on individuals transitioning to management can be emotionally, mentally and physically challenging, all the while, the expectation is to continue producing results.

The adjustment from being managed, to ‘being the manager’ is the biggest challenge in today’s demanding business environment. With the skills shortage and diverse mix of generations in the workforce, the ability to bring people together, maintain motivation and deliver results is a challenge that cannot be underestimated.

Learn how to create, empower and lead a cohesive team to achieve results through delegation, coaching, effective prioritisation and able decision-making.

Develop a greater level of personal effectiveness in the performance of your management role through a better understanding of your personal communication style and how to influence others to achieve desired outcomes.

Become more confident in confronting difficult people and situations and learn to resolve problems quickly whilst building sustainable and beneficial relationships with both internal and external stakeholders

Who Should Attend

This program has been developed specifically for those managing the transition into their first management role. It will be of particular value to newly appointed managers, supervisors, team leaders and project managers who wish to strengthen their management skills.

Testimonials

"Relaxed atmosphere created by Janet made me comfortable to ask the “silly” questions and therefore get the most out of the course"
Environment Advisor, QLD Rail

"Clear, concise, coherent in all explanations, motivated knowledgeable, friendly"
Supervisor, Australian Customs Service